Our hospital makes a commitment to every client and patient we see. We are committed to improving our patient's lives, our client's lives, and the lives of our team members. We hold ourselves to the highest standards of professionalism and compassion. We continually strive to be better doctors, nurses, kennel workers, managers, and people.
We are committed to providing our patients with current medicine according to the cost and time constraints of their owners. We acknowledge that owners must decide on the treatment according to their own unique situations. As the standards of veterinary medicine increase, and the technology of medicine and surgery advance, we are constantly challenged and feel privileged to offer you veterinary care.
We pledge to treat our patients with love, respect, and compassion, as well as do everything we can to ensure our patient's safety while they are in our care.
In return, we ask for our client's loyalty and understanding. Although we strive to make every patient and client happy, we understand that some situations make it difficult for us to accomplish this. We ask that if any time you feel that we did not communicate a situation well, or provide excellent service, please bring this to our attention directly; we will do everything in our power to make it right. As a team, we know we must learn from our mistakes to ensure we do not repeat them.
Sincerely, The Doctors and Staff of Ocean Isle Veterinary Hospital